cycletools.org has thrived on its ability to meet and anticipate customer needs. We have offered a Satisfaction Guarantee on all products sold since the early beginnings of our company. cycletools.org will continue to improve and expand to meet our customers needs. Please feel free to contact our Customer Service Department with any questions or you may e-mail us at: Custservice@cycletools.org We at cycletools. org are always trying to find the best deals for our customers and we make it our policy to offer high quality merchandise at fair prices. Thank you to all our members and customers for your continued interest in cycletools.org.